Terms & Conditions
Welcome to Khelo.cloud
By accessing and using Khelo.cloud, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you must not use our platform.
1. Eligibility
- Age Requirement: You must be at least 18 years old to create an account and participate in any contests or activities on Khelo.cloud.
- Legal Compliance: You may only use our services in jurisdictions where fantasy sports are permitted. Residents of certain states (e.g., Assam, Odisha, Telangana) are prohibited from participating due to local laws.
2. Account Registration
- Account Information: When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login details.
- One Account Per User: Each user is allowed to create only one account. Creating multiple accounts by the same individual is strictly prohibited and may result in account suspension or termination.
3. Use of the Platform
- Personal Use: Khelo.cloud is intended for personal, non-commercial use. You agree not to use the platform for any unauthorized or illegal activities.
- Fair Play: You agree to participate in games and contests fairly and in accordance with the rules and guidelines provided by Khelo.cloud. Any form of cheating, collusion, or manipulation of the platform is prohibited.
4. Contests and Winnings
- Participation: By entering a contest, you agree to abide by the rules and scoring systems applicable to that contest.
- Winnings: Winnings will be credited to your Khelo.cloud account and can be withdrawn according to our withdrawal policies. All winnings are subject to applicable taxes and deductions.
- Contest Cancellation: Khelo.cloud reserves the right to cancel any contest due to unforeseen circumstances. In such cases, entry fees may be refunded as per our discretion.
5. Payments and Withdrawals
- Payment Methods: We accept payments through various methods, including credit/debit cards, UPI, and e-wallets. All payments must be made in Indian Rupees (INR).
- Withdrawals: Withdrawals can be made from your account balance, subject to meeting the minimum withdrawal amount and completing the KYC verification process.
- Processing Time: While we aim to process withdrawals promptly, there may be delays due to banking or technical issues. Khelo.cloud is not responsible for any delays caused by third-party payment providers.
6. Responsible Gaming
- Commitment to Responsible Gaming: We encourage responsible gaming and offer tools to help you manage your gaming activities. Please refer to our Responsible Gaming page for more details.
- Self-Exclusion: If you wish to take a break from gaming, you can opt for self-exclusion, which will temporarily suspend your account.
7. Privacy Policy
- Data Collection: We collect and use personal information in accordance with our Privacy Policy. By using Khelo.cloud, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
- Data Security: We implement appropriate security measures to protect your personal information. However, we cannot guarantee absolute security and are not responsible for unauthorized access or breaches.
8. Intellectual Property
- Ownership: All content, graphics, and trademarks on Khelo.cloud are the property of Khelo.cloud or its licensors. You may not use any content from the platform without our prior written consent.
- User Content: By posting or submitting content on Khelo.cloud, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and distribute your content.
9. Limitation of Liability
- No Warranty: Khelo.cloud is provided "as is" without any warranties, express or implied. We do not guarantee that the platform will be error-free, secure, or uninterrupted.
- Liability: Khelo.cloud will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, data, or profits.
10. Termination
- Account Termination: We reserve the right to terminate or suspend your account at any time, with or without notice, for violating these Terms and Conditions or for any other reason deemed appropriate by Khelo.cloud.
- Effect of Termination: Upon termination, your right to use the platform will immediately cease. Any outstanding winnings or balances in your account may be forfeited.
11. Governing Law and Dispute Resolution
- Governing Law: These Terms and Conditions are governed by the laws of India. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in Delhi.
- Dispute Resolution: In the event of a dispute, you agree to first attempt to resolve the issue amicably by contacting our customer support team. If a resolution cannot be reached, the dispute may be referred to arbitration in accordance with Indian arbitration laws.
12. Changes to the Terms
- Modifications: Khelo.cloud reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Continued use of the platform after such changes constitutes your acceptance of the new terms.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at support@khelo.cloud. We are here to assist you and ensure your experience with Khelo.cloud is positive and rewarding.