Privacy Policy

Introduction

At Khelo.cloud, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our platform. By accessing and using Khelo.cloud, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you create an account on Khelo.cloud, we may collect the following personal information:

Non-Personal Information

We may also collect non-personal information that does not identify you directly, including:

2. How We Use Your Information

Account Management

We use your personal information to create and manage your account, verify your identity, and provide you with access to our platform.

Payment Processing

Your payment information is used to facilitate deposits, withdrawals, and other financial transactions on the platform. We ensure that all transactions are processed securely.

Improving Our Services

We use non-personal information to analyze user behavior, track trends, and improve the overall user experience on Khelo.cloud.

Communication

We may use your contact information to send you updates, notifications, and promotional offers. You can opt-out of receiving promotional communications at any time by updating your preferences in your account settings.

Legal Compliance

We may use your personal information to comply with legal obligations, such as verifying your age or reporting winnings to tax authorities.

3. How We Protect Your Information

Security Measures

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

Third-Party Services

We may use third-party services to process payments, verify identity, or provide other services on our behalf. These third parties are bound by strict confidentiality agreements and are required to protect your information in accordance with this Privacy Policy.

4. Sharing Your Information

With Your Consent

We may share your personal information with third parties if you have given us your explicit consent to do so.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect the rights, property, or safety of Khelo.cloud, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity. In such cases, we will notify you of any changes to this Privacy Policy or the handling of your personal information.

5. Your Rights and Choices

Access and Correction

You have the right to access and update your personal information at any time. You can do this by logging into your account and editing your profile information.

Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

Data Deletion

You may request the deletion of your personal information by contacting our support team. Please note that we may be required to retain certain information for legal or operational reasons.

Opt-Out

You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in the emails or by updating your communication preferences in your account settings.

6. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your experience on Khelo.cloud.

How We Use Cookies

We use cookies to:

Managing Cookies

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our platform.

7. Changes to This Privacy Policy

Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page, and we will notify you of significant changes via email or through a notice on our platform.

Effective Date

This Privacy Policy is effective as of 26/08/2024.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: support@khelo.cloud

We are committed to addressing any concerns you may have and ensuring that your privacy is protected.